Microsoft Dynamics consulting services
From your first conversation about ERP to the day your team is running independently, and every support call in between, Centrum Technology Group is with you for the entire journey. We don't just sell software. We make sure it works for your business.
Everything you need to get the most out of Microsoft Dynamics
Most ERP projects fail not because the software is wrong but because the implementation partner didn’t understand the business well enough to set it up right. At Centrum, we lead with discovery. We ask the questions other partners skip, and we build solutions around how your business actually operates rather than how a demo assumes it does.
Our services cover every stage of the Microsoft Dynamics journey, from selecting the right licensing to keeping your system optimized years after go-live.
What we do
Implementation & migration
We help you navigate Microsoft Dynamics licensing so you only pay for what your business actually needs. That includes the right Dynamics 365 subscription, any ISV add-ons that fill specific gaps, and a structure that scales as you grow without surprise costs down the road.
Ongoing support & maintenance
Go-live is not the finish line. Our monthly support packages keep your system running at peak performance, covering troubleshooting, system updates, process optimization, and the kind of ongoing consultative guidance that helps your team get more out of Dynamics every month.
Training
A well-configured system only delivers value when your team knows how to use it. We provide role-specific virtual training tailored to how your team actually work in Dynamics, not a generic walkthrough of every feature. Your team leaves confident, not overwhelmed.
Software licensing & sales
We help you navigate Microsoft Dynamics licensing so you only pay for what your business actually needs. That includes the right Dynamics 365 subscription, any ISV add-ons that fill specific gaps, and a structure that scales as you grow without surprise costs down the road.
Migrating from Dynamics GP? You're in the right place.
Microsoft mainstream support for Dynamics GP ended in 2025. If your business is still running GP, the clock is ticking — and the longer you wait, the narrower your migration window becomes. Our team has spent over 25 years inside GP environments. We know where your data lives, what your workflows depend on, and exactly how to move it all to Business Central without disrupting your operation
How we work with clients
Every engagement starts the same way, with us listening. Before we recommend anything, we need to understand your business, your pain points, and what success actually looks like for your team. That discovery process is what separates a system that works for you from one that causes frustration collects dust.
Discovery
Before we touch a single setting, we spend serious time learning your business. How you operate, where the friction is, and what success actually looks like for your team. This is the phase that determines whether your implementation works — and it’s why we invest more time here than most partners do.
Proposal
Once we understand your business, we document everything in a fixed-scope statement of work. Clear deliverables, a defined timeline, and a cost you can hold us to. No ambiguity, no moving targets. You know exactly what you’re getting before anything begins.
Implementation
This is where the work happens. Your data migrates, your system gets configured around how your business actually operates, integrations get built and tested, and we don’t hand anything over until it’s been validated against your real workflows. Half the project lives here because this is where half the value is created.
Training
A well-built system that your team doesn’t know how to use is a expensive underperformer. We invest the same amount of time in training as we do in discovery because adoption is not an afterthought — it’s what determines whether you actually get the return you signed up for. Your team learns in the context of their real roles, not a generic product walkthrough.
Support
Go-live is not the finish line. Your business keeps evolving, and your system should too. Our post-launch support keeps your Dynamics environment optimized, your team confident, and your investment compounding over time, so the system gets more valuable the longer you use it, not less.
Why us?
Why mid-market businesses choose Centrum
25+ years — Our consultants average more than 25 years of ERP implementation experience across industries and system sizes.
Fixed-scope proposals — You know exactly what you’re committing to before the project starts. No scope creep surprises.
Relationship Focused — Every client works directly with a senior consultant, not a help desk. No ticket queues, no offshore handoffs, no account managers who’ve never seen your system.
Frequently asked questions about our services
What Microsoft Dynamics products does Centrum Technology Group implement?
We specialize in Microsoft Dynamics 365 Business Central for mid-market businesses across professional services, manufacturing, distribution, nonprofits, and financial services. We also support customers currently running Dynamics GP who are evaluating or planning a migration to Business Central.
How long does a typical Microsoft Dynamics implementation take?
Most mid-market implementations run between three and six months depending on the complexity of the business, the number of integrations required, and the volume of historical data being migrated. We provide a fixed timeline as part of every proposal so you know what to expect before the project begins.
Do you offer support after the implementation is complete?
Yes. We offer monthly support packages that cover ongoing system optimization, troubleshooting, updates, and consultative guidance. Most of our clients stay on a support package after go-live because the system continues to evolve as their business does — and having a team that already knows their environment makes that much faster.
What does a fixed-scope proposal mean and why does it matter?
A fixed-scope proposal means the deliverables, timeline, and cost are defined and agreed upon before the project starts. You’re not signing a time-and-materials contract where the final bill is a mystery. We define the scope in detail during discovery, document it in a statement of work, and hold ourselves to it — which protects your budget and your timeline.
Can you integrate Microsoft Dynamics with our existing software?
Yes. Integration is a standard part of most implementations we deliver. Business Central connects natively with Microsoft 365 and a wide range of third-party platforms through certified connectors and open APIs. We assess your integration requirements during discovery and build them into the project scope so there are no surprises after go-live.
Client Testimonials
